Our values have fostered a culture steeped in teamwork and employee involvement. This kind of involvement leads to the insight and understanding required to create solutions that matter to our customers and care for our communities.
Operational excellence and responsible business practices
Teamwork, quality, and safety are core values ingrained in the Eastman culture. We strive for quality in everything we do – from producing products to building relationships. Our size and longevity, combined with our unique technologies, drive our leadership in the chemical industry. Eastman's profitability and our capacity to create value for our stakeholders begin with operational excellence. We are committed to operating safely. We are focused on maintaining our margins through business cycles. We are also committed to growing wisely by delivering greener, smarter, lower-cost solutions for our customers. An important constant throughout our history has been our culture of caring. We live this value every day by making sure our products, employees, neighbors and environment are safe. Eastman embraces and advocates Responsible Care®, a voluntary industry-wide commitment to safely handle our chemicals from inception to ultimate disposal. Caring for others extends beyond our operational performance. We strive to be the neighbor of choice. We support our local communities through grants from the Eastman Chemical Company Foundation and through countless volunteer efforts.
We recognize the importance of treating each other and all those around us, with fairness and respect. We’re more than a supplier: we're a partner. Our customers rely on us to collaborate across the whole value chain to deliver the right product, with the right characteristics, at the right price. Collaboration requires relationships, and relationships are built on trust. We work hard to maintain the trust our customers place in us. We collaborate with customers in person and through electronic avenues, such as our Customer Center. We manage risks and monitor what’s happening to understand emerging needs and take advantage of opportunities.
Insights and innovation
By constantly challenging ourselves and wondering about the possibilities, we make Eastman a better company. The results are visible in our product and technology development, our nonstop process improvements and our exploration of new ideas. It takes a combination of detective work, psychology and science to develop innovations that fulfill unmet customer needs. With a collaborative process and a common framework across all science and business disciplines, we come to understand what's needed, what's technically possible, and deliver the best value to customers. That’s what we call the results of insight™.