​​Stakeholders and Value Chain

While we have deep expertise and insight in a variety of areas, we recognize we can’t solve the world’s problems on our own. The world is facing systemic and complex challenges, and we value the importance of collaboration and transparency to drive change both internally throughout Eastman and externally along the value chain. 

Historically, Eastman, like most companies, focused on its direct customers. However, to fully understand the value we create and the impact of our products, we must engage stakeholders and influencers along the entire value chain. We leverage insights from these engagements and interactions to identify the most important and relevant issues for our stakeholders so that we can not only prioritize our resources but also challenge ourselves to understand new and varying perspectives—ultimately driving collaboration to generate sustainable solutions and positive change. While we do not conduct a formal stakeholder assessment annually, we actively engage a diverse range of stakeholders through an ongoing process at the ​corporate, regional and local levels to seek feedback on business performance, advance the company's strategy, understand relevant sustainability issues and macro trends, and ultimately create value for our stakeholders.


In preparation for our 2016 sustainability report, we assessed sustainability-related issues that fall within the standard Environmental, Social, and Governance (ESG) framework. The assessments involved secondary research of publically available information for our leading customers and suppliers as well as investors, non-governmental organizations, government entities, and community partners with whom we routinely engage. 

Research included sustainability and annual reports, websites, and news coverage to gauge priority of sustainability related issues and initiatives. We conducted surveys of employees and Community Advistory Panels. Our goals was to identify, analyze, and prioritize relevant issues to inform our sustainability strategy and reporting. 

We also understand that we cannot drive a successful and meaningful sustainability strategy without understanding how the rest of the world defines and measures sustainability. 

In our 2016 Sustainability Report, we committed to identify areas where our strategic priorities align with the UN Sustainable Development Goals (SDGs). Over the past year, we have mapped these global goals to our stakeholder priority assessment, aligning key areas of engagement to a common sustainability framework. 

Going forward, Eastman's newly restructured Sustainability Council will drive prioritization of the company's sustainability strategy and SDGs, surfacing issues and trends from their respective areas of focus and influence that are relevant to Eastman and present opportunities to proactively engage. 


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