​​Stakeholder engagement

We are committed to building a better world — A Better Circle — and we can’t do it alone. Eastman seeks collaboration and insight from stakeholders along our entire value chain to help us develop innovative solutions and drive positive change.

We take a holistic, cross-functional approach to stakeholder engagement. As a publicly traded, global company, Eastman engages with and represents a broad range of stakeholders — from employees, communities, customers, suppliers and investors to consumers, influencers, nongovernmental organizations, regulatory agencies and academia. We proactively engage them at the corporate, regional and local levels, and we consider all requests, using a methodical approach to each engagement.

Stakeholders are evaluated by many factors, including connection to our industry, willingness to engage, subject expertise and more. Stakeholder engagement varies in type and frequency by stakeholder group, some of which are listed on this page.


The MyImpact digital platform, implemented in 2021, has greatly expanded our internal communications and capability to educate our global workforce on Eastman’s sustainability strategy. It is leveraged by our six Employee Resource Groups (ERGs) and is the conduit for special events and volunteer and giving opportunities. In addition, Eastman conducts pulse surveys to gain insights from our diverse workforce to better understand and embed sustainability into our culture. 

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As we fill our innovation pipeline, we take care in understanding the needs and expectations of the value chain through our newly implemented Sustainability Center of Excellence (COE). By actively engaging downstream, we understand the sustainability drivers most important to our customers and provide sustainable innovations to help them achieve their goals. 


We regularly engage with Community Advisory Panels (CAPs) in communities in which we operate to connect on and address topics of shared interest like public health and safety. 

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We proactively communicate across media channels to reach our target audiences and ensure transparency. Eastman regularly monitors traditional and social media across the globe to track and identify issues that are key to our sustainability strategy and the general population’s sentiment toward them. We use these insights as signposts to inform our corporate strategy and proactively disseminate information in leadership meetings and through weekly emails.


Sustainability issues are increasingly important to investors. We regularly engage with the investment community through our annual stockholder meeting and report; quarterly financial results, public webcast and calls; SEC filings and other public releases; targeted ESG road shows; and in-person investor events. 

Learn more at investors.eastman.com

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and regulators

Our government affairs team interacts directly with legislators regarding issues that concern our stakeholders or that could potentially affect our ability to achieve our corporate commitments. This engagement has highlighted the need for broader industry efforts in recycling, improving feedstocks of plastic waste and more.

Nongovernmental organizations (NGOs)

Philanthropic partners and other NGOs share knowledge that helps inform our sustainability efforts. Some examples include our Eastman Foundation partnering with organizations to enhance social well-being, environmental integrity and economic success and our circularity teams engaging and collaborating with nonprofits like The Recycling Partnership, where we collectively help to expand and improve recycling in the U.S.

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Led by our sustainable procurement leadership team, Eastman is actively engaging with suppliers to assess their level of commitment to sustainability and help drive improvements where needed. We are members of Together for Sustainability (TfS), a global network of chemical companies focused on improving sustainability performance in their supply chains. Supplier assessments are conducted via EcoVadis, and site audits are conducted as needed.