EN

Total Lifecycle Care

With more than 60 years of expertise in heat transfer fluids, Eastman offers industry-leading support through Total Lifecycle Care from start-up through the life of your heat transfer fluid system.

This ensures optimal performance and reliability. We help customers reduce downtime, maximize fluid efficiency and enhance productivity.

“Your heat transfer partner at every stage” with heat transfer fluid swirling between the words.
A chart with services included in total lifecycle care such as system design support, operational training and more.

Your partner at every stage 

Total Lifecycle Care is a comprehensive service that uses analytics, sampling and training to prevent heat transfer system failures, ensuring safe, efficient and uninterrupted operations.

Total Lifecycle Care:

  • Offers industry-leading technical support 
  • Provides data through Fluid Genius™ for informed decision-making 
  • Helps minimize unexpected downtime and maintenance costs 
  • Assists in maximizing fluid life 
  • Enables safe working environments through tailored safety training
  • Helps keep systems running smoothly

Improve the health and longevity of your system today.

System design icon

System design support

Eastman regularly assists some of the world’s largest engineering, chemical and equipment manufacturing companies on the design and operation of heat transfer systems.

Start-up icon

Start-up assistance

Eastman provides start-up assistance by reviewing procedures and offering suggestions to reduce typical problems. Customers can also receive help by calling their local Eastman technical specialist or through on-site assistance.

Training icon

Operational training

Eastman customers can take advantage of our heat transfer system operation and product training programs. These programs are customized to suit the varied needs of frontline technicians, operations supervisors, maintenance technicians and design engineers.

Safety icon

Safety awareness training

We provide safety awareness training to our customers that focuses on the design, start-up, operation and maintenance of heat transfer fluid systems.

Safety icon

Fluid sampling and analysis

Eastman’s in-service heat transfer fluid sample analysis detects contamination and degradation to extend fluid life and ensure system performance. Our Fluid Genius platform simplifies sample management with expert analysis, condition monitoring and early maintenance alerts — helping you increase reliability and minimize downtime.

Request access to get started with Fluid Genius, and maximize your system’s uptime. 

Therminol icon

Flush fluid and fluid refill

Liquid-phase heat transfer systems can be cleaned with Therminol FF flushing fluid. Therminol FF can be circulated at temperatures up to 350°F (177°C) and is compatible with mechanical system components and perfluoroelastomer O-rings found in heat transfer systems.

Technical service icon

Technical service hotline

Experienced technical service specialists can answer your questions regarding heat transfer fluid selection, system start-up, system design and operational issues.

Technical service icon

Environmental impact

Eastman supports your sustainability goals by advising on waste heat recovery and water-lean utility deployments using Therminol products to reduce CO2 emissions and water consumption.

Start taking total care of your system.


Reduce downtime and extend fluid life. 

Contact us