Total Lifecycle Care™
Busy engineers can easily lose focus on their heat transfer fluid, and their facility could suffer as a result.
We can help. Eastman’s Total Lifecycle Care is designed to support Therminol customers throughout their systems’ life cycles. This comprehensive program includes sample analysis, system design support, operational training, safety awareness training, start-up assistance, and fluid flushing and refill.
Total Lifecycle Care can help ensure smooth plant operations, enabling engineers to meet production schedules and maintain product yield and quality without unforeseen disruptions.
Fluid sample analysis
Most fluid should be sampled annually or any time a fluid-related problem is suspected. To help users get maximum fluid life, Eastman offers testing of in-service heat transfer fluid (HTF) to detect contamination, moisture, thermal degradation and other conditions that may hurt system performance. Located on four continents, Eastman’s ISO-certified laboratories support fluid sampling requirements from around the world.
Customers can also access their specific test information via our advanced management tool, Fluid Genius™. Fluidgenius.net is an all-in-one digital platform that gives you the ultimate edge. From sampling kits to expert guidance, our comprehensive service keeps you on track.
To learn more and request access to Fluid Genius, complete this form. Our experts will reach out shortly to get you up and running on our system so that you can stay up and running on yours.
To conduct a sample analysis, you will get an all-inclusive, easy-to-use sample kit. Kit design may vary depending on fluid and shipping and lab requirements in the region. To find out more about how to take a sample, complete this short form.
Other services
Technical service hotline
Get quality thermal fluid technical support. Experienced technical service specialists can answer questions regarding fluid selection, system start-up, system design and operational issues.
System design support
Eastman regularly assists some of the world’s largest engineering, chemical and equipment manufacturing companies with the design and operation of heat transfer systems.
Safety awareness training
We provide safety awareness training for customers that focuses on the design, start-up, operation, troubleshooting and maintenance of heat transfer systems.
Operational training
Eastman customers can take advantage of our heat transfer system operation and product training programs. These programs are customized to suit the varied needs of front-line technicians, operations supervisors, maintenance technicians and design engineers.
Start-up assistance
Eastman provides start-up assistance by reviewing procedures and offering suggestions to reduce typical problems. Customers can also receive help by reaching out to their local Eastman technical specialist or through on-site assistance to ensure optimal performance and reliability of their heat transfer systems.
Flush fluid and fluid refill
Liquid-phase heat transfer systems can be cleaned with Therminol FF flushing fluid. Therminol FF can be circulated at temperatures up to 350°F (177°C) and is compatible with mechanical system components and perfluoroelastomer O-rings found in heat transfer systems.
Fluid Genius™
To avoid unnecessary downtime and work stoppages, put Therminol in your system and optimize your system's life cycle maintenance with Fluid Genius maintenance software. From sampling kits to expert guidance, our comprehensive service keeps you on track.
Our state-of-the-art software application lets you monitor and analyze fluid condition and forecast fluid issues that can affect plant performance. Fluid Genius puts Eastman technical expertise and support at your fingertips. With tailored insights, you can expect safer operations, better production rates, increased operational time and cost savings.
Fluid Genius can also extend fluid life and prevent unplanned shutdowns. It’s a smart, simple tool that helps ensure safe, reliable operations through HTF testing and analysis.
Fluid Genius is part of the Total Lifecycle Care program, offering expert guidance, fluid sample kits and analysis.
Sampling saves systems
A well-monitored and cared-for heat transfer system helps protect the production yield and quality of your operations. Sampling annually and partnering with Eastman lets you maximize your fluid life, detect problems early, avoid costly shutdowns, and plan and budget for maintenance.
Maintaining a manufacturing plant isn’t easy. But we can simplify the way you monitor your heat transfer system. Fluid Genius helps you stay on track. Our comprehensive digital platform gives you the ultimate advantage, putting you in a better position to extend your fluid’s life, avoid unplanned shutdowns, and ensure safe and reliable operations.
Read more about the importance of routine sampling and how it can affect your yield and product quality, schedule and maintenance budget at the following link.
Why Fluid Genius?
Advanced fluid analytics
Use Fluid Genius to optimize decision-making for your thermal fluid applications. It helps you analyze fluid condition, historical performance and remaining life. This ensures you make the most informed choices for your heat transfer systems.
Expert technical support
Access more than 50 years of leading, technical expertise and state-of-the-art labs that offer your company tailored recommendations.
HTF knowledge
Our online database puts our fluid expertise at your fingertips. It's always available for a quick refresher or to help onboard new team members efficiently, ensuring everyone is well-versed in the best practices for heat transfer applications.
2021 Vaaler Award Winner
Chemical Processing recognized Fluid Genius as a digital platform that promises to improve operations and economics of plants in the chemical industry.
Therminol FAQ
Visit our frequently asked questions (FAQ) page to learn about the most common issues facing Therminol, Fluid Genius and Total Lifecycle Care users.