Dear valued customer,

As we continue to monitor the latest updates and information about the global COVID-19 outbreak the health of our employees continues to be of paramount importance. We have implemented our pandemic preparedness plan that includes additional measures that safeguard ongoing employee health and ensure business continuity and our ability to meet your ongoing needs.

Our employees are our most valuable resource, and we have put in place a comprehensive program to mitigate and reduce potential transmission of the virus at our facilities. Our pandemic team will continue to vigilantly oversee appropriate measures and act to keep our employees safe, maintain operations and ensure continued delivery of Eastman products to our customers around the globe.

We know this is a time of global crisis, and just as we have done for the last 100 years, Eastman is committed to delivering for you. Eastman has developed operational continuity plans to that ensure our teams are equipped with the resources required to keep our plants running and products shipped to our customers – on time and with Eastman’s longstanding promise of high quality.

We are committed to safeguarding our operations teams and continuing to service our global customers throughout this dynamic and ever-changing situation. I’m proud of our teams and confident in our preparedness and the plans we have in place to come through this challenging time.

Thank you for you continued trust and support of Eastman. As always, I welcome your questions, comments and suggestions.



Mark Costa
Board Chair and CEO


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